MirrorFill: Refund Policy

Last updated: 20 October 2026

This Refund Policy explains how billing, cancellations, and refunds work for MirrorFill subscriptions. It forms part of our Terms of Service.

1. Free trial

New users may get a 7-day free trial. You are not charged during the trial. Unless you cancel before it ends, your subscription converts to a paid plan and your first charge is taken at that point. Only one trial is allowed per user and payment method.

2. Billing and renewals

Paid plans are billed monthly in advance and renew automatically on your billing date until you cancel. Subscriptions are sold through Link, the merchant-of-record service of Stripe: Link is the seller of record for your payment, charges your payment method, collects any sales tax or VAT, and sends your receipts and invoices.

3. Cancellation

You can cancel at any time in your account settings, in your Link account at link.com, or by contacting support@mirrorfill.com. Cancellation takes effect at the end of your current paid period; you keep access until then and are not charged again unless you resubscribe. We do not give prorated refunds for unused time or mid-cycle cancellation.

4. Refunds

Subscription fees are non-refundable once a billing period has started. In exceptional cases we may issue a refund at our discretion; where we do, we may deduct an administrative fee of 30% of the refunded amount. To ask, contact support@mirrorfill.com with your account details and reason. Link may also refund a payment in certain cases within 60 days of the purchase, for example to resolve a payment dispute.

Nothing here affects statutory rights that cannot be excluded. If you are an EU/EEA consumer, you normally have 14 days to cancel a distance contract, but because a MirrorFill subscription starts immediately, by starting the paid Service you request immediate performance and may lose that right or be charged for what you have used. During the free trial you are not charged, so cancelling then costs nothing. Consumers elsewhere may have similar local rights. Link applies the cooling-off periods that consumer law requires in your country.

5. Failed payments and chargebacks

If a renewal payment fails, we may suspend or end your access until payment is made. Link handles chargebacks and payment disputes. If you have a billing concern, please contact us or Link support before starting a chargeback, which may otherwise lead to your account being suspended.

6. Contact

Billing questions and refund requests: support@mirrorfill.com. Questions about a payment can also go to Link support at support.link.com.